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Pet Photo Guidelines

The most important part of your order, crucial to the quality of the final pet portrait, is the quality of the image you upload. Here are the following tips for the best photo:

  • Use a photo that is well lit, so we can see all the details of your pet. Natural daylight is always best, but a well lit room can work as well. 
  • Use a smartphone or high quality camera
  • Ensure the whole face & neck is visible and not in shadows. We won't be able to recreate your pet, if we can't see their features. 
  • Avoid overly filtered photos to ensure we correctly capture your pet's natural coloring.
  • Make sure your pet is looking directly at the camera at eye level, facing forward. Other positions are acceptable, but your pet will be shown in that position in the final portrait.
  • Avoid pets in motion or pets laying down. Sitting is best so we can see their head and neck. 
  • Please note: collars, leashes, bows, hats, and other cute outfits will not be illustrated in your final portrait. 
  • If you would like to KEEP an accessory in your final portrait, you may leave a note for our designer to do so.

If you're not sure your image will work, we're happy to help! 

Email us ( and we'll let you know.  We understand that some of you may be purchasing a portrait of a deceased pet, and in that case we will do our best to make it work with the photo(s) you are able to provide.



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